Summary: pk75 collects personal data to operate your account, process payments, verify your identity, and comply with anti-money laundering obligations. We do not sell your personal data to third parties. Data is retained only as long as necessary and secured using industry-standard encryption.
1. Data Controller
For the purposes of this Privacy Policy, "pk75," "we," "us," or "our" refers to the pk75 brand operating the platform accessible at pk75.app. pk75 acts as the data controller in respect of all personal data collected from Users of the Platform. If you have any questions regarding the processing of your personal data, please contact us at [email protected].
This Privacy Policy applies to all Users of the pk75 Platform, including registered account holders, visitors who access the Platform without registering, and anyone who contacts pk75 support. By using the Platform, you consent to the data practices described in this Policy.
2. Personal Data We Collect
pk75 collects personal data in several ways, including data you provide directly to us during registration and use of the Platform, data generated automatically through your use of the Platform, and data obtained from third parties for identity verification purposes.
2.1 Data You Provide
- Registration data: Your full name as it appears on your CNIC, Pakistani mobile number, date of birth, and any username you choose.
- KYC documents: A copy of your National Identity Card (CNIC), and where required, a verification selfie or additional supporting documents.
- Payment data: Your JazzCash or Easypaisa mobile number, bank account details, USDT wallet addresses, or other payment identifiers used for deposits and withdrawals. pk75 does not store full bank card numbers.
- Support correspondence: Messages, screenshots, and other information you share with pk75 support via live chat or email.
- Responsible gaming submissions: Deposit limit requests, self-exclusion applications, and related communications.
2.2 Automatically Collected Data
- Device and browser information: IP address, device type, operating system, browser type and version, screen resolution, and language settings.
- Usage data: Pages visited on pk75, games played, bets placed, session duration, login timestamps, and navigation patterns within the Platform.
- Transaction history: A complete record of all deposits, withdrawals, bets, wins, losses, and bonus transactions associated with your account.
- Cookie data: Information stored by cookies and similar tracking technologies as described in Section 7 of this Policy.
2.3 Data from Third Parties
pk75 may receive identity and address verification data from licensed third-party KYC providers in order to confirm the accuracy of the information you have provided during registration. Such data is used solely for verification purposes and is handled in accordance with this Privacy Policy.
3. How We Use Your Personal Data
pk75 processes your personal data for the following purposes, each of which rests on a legitimate legal basis:
- Account creation and management: To register your account, verify your identity, and provide you with access to the pk75 Platform and its services. Legal basis: performance of contract.
- Payment processing: To process deposits and withdrawals through your chosen payment methods including JazzCash, Easypaisa, and bank transfers. Legal basis: performance of contract.
- KYC and regulatory compliance: To verify your identity and age, satisfy anti-money laundering obligations, and comply with applicable legal requirements. Legal basis: legal obligation.
- Fraud prevention and security: To detect, investigate, and prevent fraudulent transactions, account abuse, money laundering, and other prohibited conduct on the Platform. Legal basis: legitimate interests.
- Responsible gaming: To monitor gaming behaviour, implement player-requested limits, and identify players who may be at risk of problem gambling. Legal basis: legal obligation and legitimate interests.
- Customer support: To respond to your inquiries, resolve disputes, and maintain records of support interactions. Legal basis: performance of contract and legitimate interests.
- Platform improvement: To analyse usage patterns and improve the design, functionality, and content of the pk75 Platform. Legal basis: legitimate interests.
- Marketing communications: To send you promotional offers, bonus notifications, and news about pk75 products and features where you have consented to receive such communications. Legal basis: consent. You may withdraw consent at any time by updating your communication preferences in account settings.
4. Sharing of Personal Data
pk75 does not sell, rent, or trade your personal data to any third parties for their own marketing or commercial purposes. We may share your personal data in the following limited circumstances:
pk75 will never sell your personal data. Sharing occurs only where strictly necessary for platform operations, legal compliance, or fraud prevention as described below.
- Payment processors: pk75 shares necessary payment and identity data with JazzCash, Easypaisa, HBL, UBL, Meezan Bank, Bank Alfalah, and other payment providers solely to process your transactions.
- KYC and identity verification providers: Licensed third-party verification services receive KYC document data to confirm your identity, age, and address as required by our compliance obligations.
- Technology and hosting providers: pk75 uses third-party infrastructure, cloud hosting, and technical service providers who may process data on our behalf subject to contractual data processing agreements.
- Legal and regulatory authorities: pk75 will disclose personal data to law enforcement agencies, regulatory bodies, or courts where required to do so by applicable law, court order, or legal process.
- Anti-money laundering obligations: Where required by applicable AML regulations, pk75 may report suspicious transactions or account activity to the relevant financial intelligence authorities.
- Business transfers: In the event of a merger, acquisition, or sale of all or substantially all of pk75's assets, User personal data may be transferred as part of that transaction, subject to the same privacy protections described in this Policy.
5. Data Retention
pk75 retains your personal data for as long as your account remains active, and for a further period thereafter as required by applicable legal and regulatory obligations. Specifically:
- Account registration data and KYC documents are retained for a minimum of five years following account closure to satisfy anti-money laundering and regulatory record-keeping requirements.
- Transaction records including all deposits, withdrawals, and betting history are retained for a minimum of five years.
- Support communications are retained for three years from the date of each interaction.
- Marketing consent records are retained for the duration of your account and for two years following account closure or consent withdrawal.
Where data is no longer required for any operational or legal purpose, pk75 securely deletes or anonymises it in accordance with our internal data lifecycle procedures.
6. Data Security
pk75 implements industry-standard technical and organisational security measures to protect your personal data from unauthorised access, loss, destruction, alteration, or disclosure. These measures include:
- 256-bit SSL/TLS encryption across all pages and data transmissions on the pk75 Platform.
- Encrypted storage of passwords using irreversible hashing algorithms. pk75 staff cannot access your plain-text password.
- Mobile OTP authentication for account access and password reset, reducing the risk of unauthorised login.
- Segregated storage of sensitive KYC documents with access restricted to authorised compliance personnel only.
- Regular security audits and vulnerability assessments of Platform infrastructure.
- Strict internal access controls ensuring that employee access to personal data is limited to what is required for each individual role.
Important: Despite our security measures, no method of data transmission over the internet is 100% secure. pk75 cannot guarantee absolute security of data transmitted to or from the Platform. You are responsible for keeping your login credentials confidential. Never share your pk75 password with anyone.
7. Cookies and Tracking Technologies
pk75 uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small text files stored on your device by your browser when you visit pk75.app. The following types of cookies are used:
- Essential cookies: Required for the Platform to function. These include session authentication cookies that keep you logged in and security cookies that protect against cross-site request forgery. These cookies cannot be disabled without preventing access to pk75.
- Functional cookies: Remember your preferences such as game lobby layout, language, and notification settings, providing a more personalised experience on return visits.
- Analytics cookies: Collect aggregated, anonymised data about how users interact with pk75 pages and features. This information helps us improve navigation, game discoverability, and overall Platform performance.
- Marketing cookies: Where you have consented, marketing cookies may be used to deliver relevant promotional content and measure the effectiveness of pk75 campaigns.
You can manage cookie preferences through your browser settings. Disabling certain categories of cookies may affect the functionality of the pk75 Platform.
8. Your Data Rights
Subject to applicable law, you have the following rights in respect of your personal data held by pk75:
- Right of access: You may request a copy of the personal data pk75 holds about you.
- Right to rectification: You may request correction of inaccurate or incomplete personal data.
- Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to our legal retention obligations.
- Right to restrict processing: You may request that pk75 restrict the processing of your data in certain circumstances.
- Right to data portability: You may request that we provide your data in a structured, machine-readable format.
- Right to withdraw consent: Where processing is based on your consent, you may withdraw consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.
- Right to object: You may object to processing based on pk75's legitimate interests, including direct marketing.
To exercise any of the above rights, please contact pk75 support via live chat or at [email protected]. pk75 will respond to all data rights requests within 30 days of receipt.
9. Minors and Age Restriction
18+ Only. pk75 is strictly for adults aged 18 and above. pk75 does not knowingly collect personal data from individuals under the age of 18. If pk75 discovers that personal data has been collected from a minor, the account will be immediately closed and all associated data deleted.
If you believe that a minor has registered on pk75 or that pk75 holds personal data relating to a child, please notify us immediately at [email protected] and we will take immediate remedial action.
10. Changes to This Privacy Policy
pk75 may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or Platform functionality. Material changes will be notified to registered Users via the contact details on file. The updated policy will be published at pk75.app/privacy-policy and will take effect upon the date indicated at the top of the document.
We encourage you to review this Privacy Policy periodically. Continued use of the pk75 Platform following notification of changes constitutes acceptance of the revised Privacy Policy.
11. Contact Us
For any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data by pk75, please contact us:
- Live Chat: Available 24/7 through your pk75 account dashboard
- Email: [email protected]
pk75 aims to respond to all privacy-related inquiries within 5 business days.